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Shipping Policy
We offer reliable worldwide shipping with transparent rates and delivery timelines. All orders are processed within 1-2 business days (excluding weekends/holidays).
Domestic Shipping
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Standard Shipping: $2 (3-5 business days)
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Express Shipping: $4 (1-2 business days)
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Free Shipping: On orders over $40
International Shipping
| Region | Shipping Options | Delivery Time | Cost (Approx.) |
|---|---|---|---|
| Asia | Standard | 5-10 days | $15 |
| (Japan, Korea) | Express | 3-5 days | $25 |
| North America | Standard | 10-15 days | $20 |
| (USA, Canada) | Express | 5-8 days | $35 |
| Europe | Standard | 12-18 days | $25 |
| (UK, Germany) | Express | 7-10 days | $40 |
| Australia | Standard | 8-12 days | $22 |
| Express | 5-7 days | $38 |
*Note: Delivery times begin after order processing (1-2 business days). Remote areas may experience slight delays.*
Important Shipping Information
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Order Tracking: All orders include tracking numbers sent via email.
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Customs & Duties: International buyers are responsible for any import fees (we cannot predict these charges).
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Shipping Restrictions: Some items (e.g., fragrances) may have regional shipping limitations.
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Address Accuracy: Double-check your shipping details; we're not liable for incorrect addresses.
Delayed or Lost Packages?
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Contact service@pupiil.com with your order number if:
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Your package hasn't arrived within 5 days of the estimated delivery date
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Tracking shows "delivered" but you haven't received it
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We'll work with carriers to resolve the issue promptly!
Pupiil is committed to getting your order to you safely and efficiently. Need urgent delivery? Contact us before ordering for special arrangements. 🚚✈️
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