Privacy Policy

At Pupiil, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

Personal Information

When you shop with us or create an account, we may collect:

• Contact details (name, email, phone number, shipping/billing address)

• Payment information (processed securely via third-party providers; we do not store full card details)

• Order history and preferences

• Account credentials (if you register on our site)

Automatically Collected Data

We may gather:

• Device and browser information (IP address, operating system)

• Cookies and tracking data (see Section 5: Cookies)

• Website usage analytics (pages visited, time spent)

User-Provided Content

• Product reviews, surveys, or communications with customer service

2. How We Use Your Information

We use your data to:

• Process orders, payments, and deliveries

• Provide customer support and respond to inquiries

• Improve our products, services, and website experience

• Send marketing communications (if you opt in)

• Prevent fraud and enhance security

• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share it with:

• Service Providers: Payment processors, shipping carriers, and IT support for order fulfillment.

• Legal Compliance: If required by law (e.g., court orders, fraud investigations).

• Business Transfers: In mergers or acquisitions, with confidentiality protections.

4. Data Security

We implement:

• SSL encryption for all transactions

• PCI-DSS compliance for payment processing

• Restricted employee access to personal data

• Regular security audits

Despite safeguards, no online transmission is 100% secure. Please protect your account password.

5. Cookies & Tracking Technologies

We use cookies to:

• Remember cart items and login sessions

• Analyze website traffic (via tools like Google Analytics)

• Deliver targeted ads (if you consent)

You can disable cookies in browser settings, but some site features may not function properly.

6. Your Rights

Depending on your location, you may:

• Access, correct, or delete your personal data

• Opt out of marketing emails (via unsubscribe link)

• Request data portability or restrict processing

• Withdraw consent for cookies/tracking

To exercise these rights, contact service@pupiil.com.

7. Children’s Privacy

Our services are not directed at children under 13. If we inadvertently collect such data, we will delete it promptly.

8. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated "Last Revised" date.